Caltana Privacy Policy

Last modified: January 11, 2022

Introduction

Caltana, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use our Services through the SaaS offering (our "SaaS platform") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

On this SaaS platform.
In email, text, and other electronic messages between you and this SaaS platform.
Through desktop applications you download from this SaaS platform, which provide dedicated non-browser-based interaction between you and this SaaS platform.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party; or
Any third party, including through any application or content that may link to or be accessible from or on the SaaS platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our SaaS platform. By accessing or using this SaaS platform, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this SaaS platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our SaaS platform is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the SaaS platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this SaaS platform or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: security@caltana.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our SaaS platform, including information:

By which you may be personally identified, such as name, office postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our SaaS platform, and usage details.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our SaaS platform may include:

Information that you provide by filling in forms on our SaaS platform. This includes information provided at the time of registering to use our SaaS platform or subscribing to our service. We may also ask you for information when you report a problem with our SaaS platform.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our SaaS platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our SaaS platform.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the SaaS platform or transmitted to other users of the SaaS platform or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the SaaS platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our SaaS platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our SaaS platform, including traffic data, logs, and other communication data and the resources that you access and use on the SaaS platform.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We may collect information, and aggregate and anonymize the information about our users’ data utilization, and information that does not identify any individual.

The information we collect automatically may include personal information. It helps us to improve our SaaS platform and to deliver better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our SaaS platform according to your individual interests.
Speed up your searches.
Recognize you when you return to our SaaS platform.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our SaaS platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our SaaS platform.

We may collect information, and aggregate and anonymize the information about our users’ data utilization, and information that does not identify any individual.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our SaaS platform and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our SaaS platform or any products or services we offer or provide though it.
To allow you to participate in interactive features on our SaaS platform.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose the aggregated and anonymized information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Caltana, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Caltana, Inc. about our SaaS platform users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Acceptable Use Policy and Services Agreement and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Caltana, Inc., our customers, or others.

Unless otherwise stated in our Service Agreement or Terms of Service, we will not share personal information or other user or company information with third party partners without your explicit approval.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the SaaS platform home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the SaaS platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our SaaS platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: security@caltana.com.